FAQ
Your Questions, Answered Here
Why do i get message that my email is invalid when i try to signup?
To prevent abuse we only allow signups from verified email providers (hotmail, gmail, protonmail, yahoo, outlook etc).
Do you have a problem with configuration or need assistance with setup?
Please visit our IPTV Help Center, is is updated with most common configuration problems and tutorials on how to setup IPTV on various devices.
What is IPTV?
Internet Protocol Television (IPTV), is an Internet-based technology which provides the access to TV programs to the users. According TV signals are delivered via Internet data and this service does not demand satellite, receiver, antenna or fiber-optic cables.
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This type of service provides the live stream for the users and exempt them from downloading any files. With a broadband Internet line above 10Mbps users can watch the streams without any malfunctions such as freezing and buffering. The service can be obtained through typical smart devices such as smart TV, smart phones, PC, tablets or laptops regardless of the operating systems.
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In case of non-smart devices such as old TVs, the service will be easily available by a set-up box. IPTV is a flexible service by which user can select their favorite program and make a schedule to watch. Options like Video On Demand (VOD) is another unique advantage of IPTV by which users can modify the speed of the playing, pausing or rewinding it.
Can I use two devices at the same time on one subscription?
No, you canโt. Multi connecting on 1 account can block your username and IP address. However you can ask for a extra connection for an additional fee.โ
What payment methods do you accept?
We accept Cryptocurrencies for payment (Bitcoin, Litecoin, Dogecoin).
How long after payment is confirmed will I get my IPTV account?
After your payment is confirmed on blockchain network, within 12 hours login credentials will be emailed to you for your IPTV account!
How much bandwidth does the IPTV stream use?
Our IPTV streams use the latest H264 technology, offering the best compression and quality. The IPTV stream sizes are roughly around 8 Mbit. However when changing channels the H264 protocol may bounce higher slightly to begin showing the picture, this is why a 16 Mbit minimum internet connection speed is required, 30 Mbit for HD channels.
What kind of devices do you support?
We support all kind of devices such as: MAG, Android Smart Phone, Android Boxes, Enigma, DreamBox, Vu+ (โฆ), PC, VLC, Kodi/XBMC (โฆ), Smart TV.
What are IPTV types?
Generally, there are three different types of IPTV. The first one which you are probably familiar with is called video on demand (VOD). Netflix is the best example of this kind.
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The second kind is often called Time-Shifted IPTV because user watch their favorite program on their suitable time. For instance, in the UK, people can watch web-based streaming of the last week programs of BBC using a streaming media player.
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The third kind which is the most attractive one for the users called Live IPTV which involves the broadcasting of live TV programs.
What is the minimum required bandwidth for streaming IPTV?
Generally, this depends on the coding format of streaming. While there exist various coding formats which assure the best image quality along with high level of compression such as H264, other formats would compress the streaming in lower rate. Accordingly, different formats demand different minimum amount of bandwidth.
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Roughly, the minimum bandwidth which is needed for streaming is 25 Mbps for SD channels and 30 Mbit for HD ones.
Which Operating System is compatible with IPTV?
All major types of Operating Systems (OS) including Microsoft Windows, MAC OS, Linux and Android are compatible with IPTV service. As a result, IPTV can be played with a variety of devices from PC, Laptop, Tablet, Smart Phones to Smart TVs and iPads.
How much Internet data do I need to run IPTV?
Although it depends on the quality of channels, watching IPTV for one hour is roughly equal to download a video file with one hour of length. Assuming the size of one hour video varies between 500 to 800MB, this will give you an estimate of how much Internet data is needed for watching IPTV. Accordingly, if you plan to watch IPTV two hours a day, you will need at least 30GB of data traffic per month.
What are Bouquets?
When the channels list is divided into particular groups such as movies, sports, documentaries and etc. it is called Bouquets. This feature facilitates the process of channel finding.
What is Video On Demand (VOD)?
VOD, abbreviation of Video On Demand, is a feature of IPTV by which users can rent programs and movies from their home. This service provides flexible options for the customers such as fast-forwarding, rewinding, and pausing the program just like a DVD player.
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Customers can select their favorite programs from a wide range of VODs in the menu. Since the VODs can be classified in different categories, users can easily find their preferred programs.
What is EPG?
EPG is an electronic program guide, an on-screen guide of scheduled broadcast programming television programs.
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Customers can select their favorite programs from a wide range of VODs in the menu. Since the VODs can be classified in different categories, users can easily find their preferred programs.
What is M3U list?
The M3U list is a text file format which contains information regarding the channel list such as the name of the channels, the URL of the channel source and channel reference number divided to different groups of countries for the ease of access.
Can I watch IPTV on my computer?
IPTV is a flexible service which can be watched on a variety of devices. One the simplest way is to watch IPTV on personal computers or laptops. There are many free software and apps which can be used to play IPTV on your Microsoft Windows or Linux based OS such as VLC and KODI media players.
How can I turn my TV into a smart one?
As time passes TVs are becoming smarter and this will prevent the owner of the old TVs from smart features and applications; however, there exist numerous streaming media players which can be connected to the old TV and turn them to the smart one. Some of these devices include: Apple TV, Roku Premier, Amazon FireTV, Nvidia Shield TV, Google Chromecast and so forth.
What is MAC address in MAG devices?
MAC, acronym of Media Access Control address, is a unique feature which identifies device manufacturers registered number and will be usable when the device has to be utilized in network environments. Each MAG device is specified with a particular MAC address that should be registered in the servers of the IPTV provider. If the users want to change their MAG device, use another MAG device, the new MAC address has to be replaced by the old one in the servers.